Privacy Policy

1. Introduction

Pinnacle Automotive respects your privacy and is committed to protecting any personal information you provide when using our website or contacting our business.

This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable privacy laws.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a contact or booking form
Request a quote
Call or email us
Book a vehicle service
Subscribe to updates or reminders

This information may include:

Name
Phone number
Email address
Vehicle details
Service requirements
Any additional information you provide

We only collect information necessary to provide our services.

3. How We Use Your Information

Your personal information is used to:

Respond to enquiries
Book and manage vehicle services
Provide quotes and service updates
Communicate repair or diagnostic information
Improve our services and customer experience

We do not sell, rent, or trade your personal information to third parties.

4. Sharing of Information

We may share your information only where necessary to deliver our services, including:

Parts suppliers
Service partners
Payment providers
Vehicle warranty providers (if applicable)

Information is shared strictly for operational purposes and handled securely.

5. Website Analytics & Cookies

Our website may use cookies and analytics tools to:

Monitor website traffic
Understand visitor behaviour
Improve website performance

Cookies do not identify you personally.

You can disable cookies through your browser settings if preferred.

6. Data Storage & Security

We take reasonable steps to protect your personal information from:

Loss
Misuse
Unauthorised access
Disclosure or alteration

Information is stored securely and only retained as long as necessary for business or legal purposes.

7. Access & Correction

You have the right to request access to any personal information we hold about you and request corrections if needed.

To do so, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Pinnacle Automotive is not responsible for the privacy practices or content of those external sites.